Cleaning FAQs

See our frequently asked cleaning questions

What sets your cleaning crew apart from others?

We take pride in our team of licensed and highly trained cleaning professionals. Their expertise and attention to detail set them apart. Our cleaners undergo regular training to stay up-to-date with the latest cleaning techniques, ensuring exceptional results every time.

Do you have experience in cleaning specialized facilities, such as healthcare facilities?

Yes, we have extensive experience in cleaning specialized facilities, including healthcare facilities. Our cleaning professionals are trained to follow industry standards and protocols, ensuring a safe and clean environment for patients, staff, and visitors.

How often should I schedule cleaning services?

The frequency of cleaning services depends on various factors, such as the size of your commercial space and the level of foot traffic it experiences. We can work with you to create a customized cleaning program tailored to your specific needs.

Do you use green cleaning products?

Yes, absolutely. At SD Janitor, we prioritize sustainability and use green cleaning products. Our cleaning products are carefully chosen to be safe for both your employees and the environment.

What cleaning services do you offer?

We offer a wide range of commercial cleaning services, including carpet cleaning, grout cleaning, window cleaning, floor care, upholstery cleaning, and more. Whatever your cleaning needs may be, we have the expertise to handle it.

Can SD Janitor provide proof of general liability insurance in the event of property damage?

Yes! We are licensed, insured, and bonded.

How are complaints handled at SD Janitor?

Any complaints are addressed right away. We want to solve any issues as fast as possible. Once a complaint is filed, a solution is presented within 72 hours or less. In most cases, all complaints are handled within 24 hours. The account manager will work with the operations director, the COO, and CEO closely to ensure clients are satisfied, taken care of, and happy.

Is SD Janitor a local and independently owned business?

Yes, and yes. We are an independent San Diego business. The owners are involved in all aspects of our operations to ensure our commitment to quality and excellence.

Can we obtain names and contact information of current and past clients for references?

Yes. We are happy to give you a list of clients for you to contact to get feedback on the quality and type of services we provide.

How are service charges determined?

Prices vary depending on the scope of work, size of the property, and frequency of the services provided. We have a service agreement for every job performed.

Does SD Janitor provide cleaning supplies?

It depends. We do provide all the cleaning supplies and equipment to perform the job. For replacement supplies such as paper products, trash bags, soap, etc., we can add the restocking of these items to the scope of work as an additional service. With that, we also can help you manage your inventory.

Is your schedule flexible?

Yes. We work around our client’s availability and scheduling needs.

Why hire SD Janitor?

Janitorial services are responsible for the presentation and cleanliness of your workplace, helping to shape your company’s image. Our experience in professional cleaning solutions will add value to your business through our:

  • Expert knowledge of cleaning services and processes.
  • Professional services and knowledge of appropriate cleaning agents, tools, equipment, and material
  • Understanding that cleanliness and a healthy work environment build better businesses, leaving a good impression on potential and current clients and motivating employees.
  • Consistency and quality of effective processes established through effective and efficient cleaning methods – Take a look at our Circle Process Method. 
  • Ability to consistently deliver a healthy and safe work environment.
  • Competitive cost of services.
  • Flexible scheduling.
  • Environmentally sound standards.
  • Safe disposal of waste according to regulatory requirements.
  • Ability to identify potential contaminants and unsafe sources.
  • Adherence to current industry standards, techniques, and technologies.
  • Commitment to training our staff on high-quality standards of cleaning processes.
  • Insurance coverage over $5 million.

What is SD Janitor best known for?

Intelligent commercial cleaning solutions. We are a customer-focused organization committed to helping our clients solve their cleaning matters.

We offer a variety of services and logistical cleaning solutions tailored individually to each business.

Who is SD Janitor’s target client?

Business and business professionals looking for comprehensive cleaning solutions.

What industries does SD Janitor serve, and what services does it provide?

We provide cleaning and janitorial services for Commercial, Corporate & Business Spaces, Real-Estate Solutions, Floors, Carpet, and Window Cleaning. Please visit our services page for a complete look at the industry and the services we provide.

Is SD Janitor a full janitorial and cleaning services business?

Yes, however, aside from carpet and window cleaning, we do not provide residential housekeeping.

Does SD Janitor provide residential housekeeping?

We are a full scale commercial janitorial business. However we regularly service residential clients to provide floor care services, including carpet cleaning and window cleaning services. SD Janitor also provides post-construction and post-remodel cleaning services, including in residences, and real-estate cleaning services for homes to go on the market for sale.  

How many years have you been in business?

Over thirteen years. SD Janitor was founded in 2010.

Still have questions?